Front-End Customer Experience Lead — Loyalty & Training

The TJX Companies, Inc.; Monaca (Beaver County); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

Job summary

The TJX Companies, Inc. is seeking a front-end leader at Marshalls in Monaca, PA to promote an excellent customer experience and supervise Associates in-front-of-store operations.

You will train team members, manage POS coverage, and support loyalty programs while keeping a clean, organized store. You should have 1 year of retail experience and at least 6 months in leadership, with strong merchandising knowledge and multitasking abilities.

Qualifications

• Understanding of merchandising techniques.
• Ability to multi-task in a fast-paced retail environment.
• Strong communication and organizational skills with attention to detail.
• Willingness to train and mentor Associates on front-end principles.

Responsibilities

• Promote an excellent customer experience and lead by example in front-of-store operations.
• Assign registers, monitor POS coverage, and manage breaks for Associates.
• Address customer concerns promptly and maintain a clean, organized store.
• Support loyalty programs and store initiatives; communicate priorities to the team.
• Ensure compliance with labor laws and store policies; support shrink reduction goals.

Skills

merchandising techniques

multi-tasking

communication

organizational skills

train others

team player

flexible schedule

Job description

The TJX Companies, Inc. is seeking a front-end leader at Marshalls in Monaca, PA to promote an excellent customer experience and supervise Associates in-front-of-store operations.

You will train team members, manage POS coverage, and support loyalty programs while keeping a clean, organized store. You should have 1 year of retail experience and at least 6 months in leadership, with strong merchandising knowledge and multitasking abilities.