Customer Experience Lead — Front End & Loyalty

TJX; San Antonio (TX); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health and dental benefits

Paid holidays/vacation

Job summary

Marshalls at TJX Companies is seeking a team-oriented supervisor to promote a superior customer experience and lead store operations. You will oversee Associates at the front of the store, ensuring courteous service, loyalty program promotions, and a clean, organized environment.

Responsibilities include training Staff on front-end principles, coaching on customer personalization, managing POS coverage, and communicating priorities to management. A flexible schedule is required.

Qualifications

• 1 year retail experience and 6 months of leadership experience.

Responsibilities

• Promotes an excellent customer experience and loyalty programs.
• Leads by example by engaging with customers and maintaining a clean, organized store.
• Trains and mentors Associates on front end principles and personalizing the customer experience.

Skills

Leadership experience

Retail experience

Merchandising techniques

Communication skills

Job description

Marshalls at TJX Companies is seeking a team-oriented supervisor to promote a superior customer experience and lead store operations. You will oversee Associates at the front of the store, ensuring courteous service, loyalty program promotions, and a clean, organized environment.

Responsibilities include training Staff on front-end principles, coaching on customer personalization, managing POS coverage, and communicating priorities to management. A flexible schedule is required.