Front Desk Wellness Concierge

Vasa Fitness co; Waterloo (IA); Hybrid; USD 9,600 - 17,000; Full time

Benefits offered by this job

Gym memberships

Personal training discounts

401(k)

EAP

Paid time off

Medical benefits

Dental benefits

Vision benefits

Parental leave

Job summary

VASA Fitness is hiring a Member Experience Specialist in Waterloo, IA. You’ll greet members, set the tone at the front desk, keep the club clean, and guide members on memberships and training options to help them achieve their fitness goals.

We offer a base pay of $11.50 per hour with commission eligibility, two gym memberships, and opportunities to participate in 401(k) and EAP programs. If you’re energetic, service‑driven, and passionate about health, join us.

Qualifications

• 1+ year of customer service or membership sales.
• Strong communication and a professional approach.
• Interest in health, wellness and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet members and maintain a clean, welcoming front desk.
• Guide members on memberships, upgrades, and personal training options.
• Create personal connections and help members feel valued and motivated.

Skills

Customer service

Sales

Communication

Multitasking

Health & fitness

Background check ready

Bilingual/ CPR a plus

Job description

VASA Fitness is hiring a Member Experience Specialist in Waterloo, IA. You’ll greet members, set the tone at the front desk, keep the club clean, and guide members on memberships and training options to help them achieve their fitness goals.

We offer a base pay of $11.50 per hour with commission eligibility, two gym memberships, and opportunities to participate in 401(k) and EAP programs. If you’re energetic, service‑driven, and passionate about health, join us.