Gym Member Experience Lead

Vasa Fitness co; Villa Park (IL); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Two gym memberships

401(k) options

Paid PTO after 30+ hrs/week

Job summary

VASA Fitness is seeking a Member Experience Specialist to be the first friendly face at the front desk. You will greet members, build personal connections, keep the club tidy, and guide customers through memberships, upgrades, and personal training options.

This role rewards energy and communication with a base pay of $15.00 per hour plus commission, with uncapped earning potential and benefits like gym memberships, 401(k), PTO after 30+ hours per week, and clear opportunities for career growth.

Qualifications

• 1+ year of customer service or sales experience.
• Interest in health, wellness, and fitness.
• Able to pass a background check.
• Bilingual or CPR certification a plus.

Responsibilities

• Greet members warmly and build personal connections.
• Promote memberships, upgrades, and personal training.
• Keep the club clean and organized.
• Provide tours and answer questions to drive sales.

Skills

Communication

Customer service

Sales

Multitasking

Relationship building

Job description

VASA Fitness is seeking a Member Experience Specialist to be the first friendly face at the front desk. You will greet members, build personal connections, keep the club tidy, and guide customers through memberships, upgrades, and personal training options.

This role rewards energy and communication with a base pay of $15.00 per hour plus commission, with uncapped earning potential and benefits like gym memberships, 401(k), PTO after 30+ hours per week, and clear opportunities for career growth.