Member Experience Specialist – Gym Front Desk & Wellness

VASA Fitness; Boise (ID); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Two gym memberships

Discounted personal training

401k options

Employee Assistance Program

Paid Time Off

Job summary

VASA Fitness in Boise is seeking a Member Experience Specialist to greet members, build personal connections, and guide them on memberships and personal training options. You will help maintain a clean, welcoming club and set the tone for every visit.

You’ll earn a base rate of $11.30 per hour plus commission eligibility, with benefits like gym memberships for you and a guest, and opportunities to grow in a wellness-focused team. This role supports a positive member journey every day.

Qualifications

• Strong communication skills and a professional approach
• Comfortable multi-tasking and working independently
• 1+ year of customer service, membership sales preferred
• Interest in health, wellness, and fitness
• Ability to pass a background check
• Bilingual skills or CPR certification are a plus

Responsibilities

• Greet members warmly and set a welcoming tone at the front desk
• Guide members on memberships, upgrades, and personal training options
• Keep the club clean, organized, and inviting throughout shifts
• Engage with guests to help them feel valued and motivated to return

Skills

Communication skills

Multi-tasking

Customer service

Membership sales

Background check

Job description

VASA Fitness in Boise is seeking a Member Experience Specialist to greet members, build personal connections, and guide them on memberships and personal training options. You will help maintain a clean, welcoming club and set the tone for every visit.

You’ll earn a base rate of $11.30 per hour plus commission eligibility, with benefits like gym memberships for you and a guest, and opportunities to grow in a wellness-focused team. This role supports a positive member journey every day.