Member Experience Concierge

VASA Fitness; South Jordan (UT); On-site; USD 26,000 - 52,000; Full time

Benefits offered by this job

Two complimentary gym memberships

Discounted personal training sessions

401(k) options

Employee Assistance Program – freeTher

Paid Time Off

Job summary

VASA Fitness in South Jordan, UT is hiring a Member Experience Specialist to be the friendly face at the front desk, greet members, explain memberships, upgrades, and personal training options, and keep the club clean and organized.

This role offers a base pay of $11.40 per hour plus uncapped commission, wellness benefits including two free gym memberships, 401(k) eligibility, PTO after 30+ hours, and clear opportunities for career growth.

Qualifications

• 1+ year of customer service, membership sales preferred
• Interest in health, wellness, and fitness
• Ability to pass a background check
• Bilingual skills or CPR certification are a plus

Responsibilities

• Greet members warmly and create personal connections to set the tone for every visit
• Guide members on their fitness journey by sharing information about memberships, upgrades, and personal training options
• Keep the club clean and organized to make VASA feel like home
• Help members feel valued, motivated, and excited to return

Skills

Strong communication

Customer service

Enrollment sales

Job description

VASA Fitness in South Jordan, UT is hiring a Member Experience Specialist to be the friendly face at the front desk, greet members, explain memberships, upgrades, and personal training options, and keep the club clean and organized.

This role offers a base pay of $11.40 per hour plus uncapped commission, wellness benefits including two free gym memberships, 401(k) eligibility, PTO after 30+ hours, and clear opportunities for career growth.