Member Experience Concierge for Wellness Community

Vasa Fitness co; Lafayette (IN); On-site; USD 32,000 - 75,000; Full time

Benefits offered by this job

Two gym memberships

401(k) options

Paid Time Off

Medical/Dental/Vision

Job summary

VASA Fitness in Lafayette, IN is seeking a Member Experience Specialist to greet members at the front desk, build connections, and guide them on memberships, upgrades, and personal training options. You will keep the club clean and organized while delivering a welcoming, home-like experience.

This role offers a base pay of $12.00 per hour plus commission with uncapped earning potential. Benefits include two complimentary gym memberships, 401(k) options, and paid PTO after 30+ hours per week.

Qualifications

• Strong communication and a professional approach.
• 1+ year of customer service or sales experience.
• Interest in health, wellness, and fitness.

Responsibilities

• Greet guests with a friendly, welcoming attitude at the front desk.
• Build personal connections and guide members through membership options.
• Promote upgrades and personal training services.
• Keep the club clean, organized, and inviting for all guests.
• Respond promptly to member needs and escalate when necessary.

Skills

Communication

Customer service

Sales

Teamwork

Job description

VASA Fitness in Lafayette, IN is seeking a Member Experience Specialist to greet members at the front desk, build connections, and guide them on memberships, upgrades, and personal training options. You will keep the club clean and organized while delivering a welcoming, home-like experience.

This role offers a base pay of $12.00 per hour plus commission with uncapped earning potential. Benefits include two complimentary gym memberships, 401(k) options, and paid PTO after 30+ hours per week.