Front Desk & Visitor Services Specialist

PACS Group; United States; On-site; USD 25,000 - 30,000; Full time

Job summary

PACS Group is seeking a reception/administrative professional to greet visitors and answer the phone in a dedicated reception/administrative area. The role is strictly clerical with no clinical duties, and you’ll support general administrative tasks and scheduling.

Ideal candidates have a high school diploma or GED and prior receptionist experience. Strong Microsoft Office and multitasking capabilities are required to manage sign-ins, mail, and meeting room bookings while maintaining a

Qualifications

• High school diploma or GED required.
• Receptionist or administrative experience preferred.
• Strong written and verbal communication skills.

Responsibilities

• Provide general administrative and clerical support.
• Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.
• Answer telephone calls and take messages or forward calls.
• Check visitors in and direct or escort them to specific destinations.
• Inform other employees of visitors’ arrivals and cancellations.
• Maintain visitor sign-in log.
• Handle incoming and outgoing mail.
• Schedule appointments and maintain meeting room bookings.
• Maintain and tidy the reception area.
• Perform other duties as assigned.
• Maintain confidentiality of all resident care information, including PHI.

Skills

Microsoft Office

Clerical Skills

Multiline phone system

Education

High school diploma or GED

Tools

Multiline phone system

Microsoft Office

Job description

PACS Group is seeking a reception/administrative professional to greet visitors and answer the phone in a dedicated reception/administrative area. The role is strictly clerical with no clinical duties, and you’ll support general administrative tasks and scheduling.

Ideal candidates have a high school diploma or GED and prior receptionist experience. Strong Microsoft Office and multitasking capabilities are required to manage sign-ins, mail, and meeting room bookings while maintaining a