Front Desk & Visitor Services Coordinator

PACS Group; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

PACS Group is seeking a receptionist/administrative assistant in the United States to greet visitors, answer phones, and perform clerical duties within the reception area. The role has no clinical involvement and focuses on professional, organized support for daily operations.

Responsibilities include scheduling, mail handling, and maintaining sign-in logs, with emphasis on confidentiality of resident information and smooth office flow.

Qualifications

• High school diploma or GED required; administrative or receptionist experience preferred.
• Proficiency with Microsoft Office and clerical functions.
• Ability to greet visitors, manage phones, and handle mail and scheduling.

Responsibilities

• Greet and assist visitors in a friendly, professional manner.
• Answer phones, take messages, and route calls as needed.
• Check visitors in and direct them to destinations; coordinate meetings.
• Maintain reception area and sign-in logs; manage mail.
• Maintain confidentiality of resident information and follow privacy policies.

Skills

Customer service

Communication skills

Organization

Multitasking

Professional demeanor

Education

High school diploma or GED

Tools

Microsoft Office

Multiline phone system

Job description

PACS Group is seeking a receptionist/administrative assistant in the United States to greet visitors, answer phones, and perform clerical duties within the reception area. The role has no clinical involvement and focuses on professional, organized support for daily operations.

Responsibilities include scheduling, mail handling, and maintaining sign-in logs, with emphasis on confidentiality of resident information and smooth office flow.