Front Desk & Visitor Experience Specialist

PACS Group; Jourdanton (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

PACS Group is seeking a receptionist to join our administrative team in Texas. The role focuses on welcoming patients and visitors, handling multi-line phone calls, directing inquiries, and supporting daily clerical tasks to ensure smooth site operations.

Responsibilities include schedule management, mail handling, and maintaining meticulous sign-in logs, while upholding strict confidentiality and privacy standards for resident information and company policies.

Qualifications

• High school diploma or GED required; previous admin or receptionist experience preferred.
• Strong written and verbal communication skills; ability to handle information confidentially.

Responsibilities

• Greet and assist visitors in a friendly, professional manner.
• Answer and route telephone calls; take messages as needed.
• Check visitors in and direct them to destinations; coordinate escorting when required.
• Inform staff of arrivals and cancellations; maintain visitor sign-in log.
• Handle incoming and outgoing mail and packages.
• Schedule appointments and manage meeting room bookings.
• Maintain a tidy reception area and office spaces.
• Perform other duties as assigned by the administration.
• Maintain confidentiality of all resident information and adhere to privacy policies.

Skills

Customer service

Phone etiquette

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Multiline phone system

Job description

PACS Group is seeking a receptionist to join our administrative team in Texas. The role focuses on welcoming patients and visitors, handling multi-line phone calls, directing inquiries, and supporting daily clerical tasks to ensure smooth site operations.

Responsibilities include schedule management, mail handling, and maintaining meticulous sign-in logs, while upholding strict confidentiality and privacy standards for resident information and company policies.