Healthcare Front Desk Associate: Welcome & Admin

(Cooney Healthcare and Rehabilitation) BSCH Helena, LLC; United States; On-site; USD 28,000 - 32,000; Full time

Job summary

PACS is seeking a receptionist to greet visitors, answer phones, and provide general administrative and clerical support in our reception/administrative area. This position involves no clinical duties and is limited to clerical tasks.

The successful candidate will manage visitor sign-in, schedule appointments, and maintain the reception area, while protecting resident privacy and handling mail. Prior office experience and familiarity with Microsoft Office are preferred.

Qualifications

• Must possess a high school diploma or GED. Prior administrative or receptionist experience preferred.
• Ability to read and interpret general business materials and communicate effectively.
• Proficiency with Microsoft Office and clerical functions.

Responsibilities

• Provide general administrative and clerical support.
• Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.
• Answer telephone calls and take messages or forward calls.
• Check visitors in and direct or escort them to specific destinations.
• Inform other employees of visitors’ arrivals and cancellations.
• Maintain visitor sign-in log.
• Handle incoming and outgoing mail.
• Schedule appointments and maintain meeting room bookings.
• Maintain and tidy the reception area.

Skills

Customer service

Phone etiquette

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

PACS is seeking a receptionist to greet visitors, answer phones, and provide general administrative and clerical support in our reception/administrative area. This position involves no clinical duties and is limited to clerical tasks.

The successful candidate will manage visitor sign-in, schedule appointments, and maintain the reception area, while protecting resident privacy and handling mail. Prior office experience and familiarity with Microsoft Office are preferred.