Front Desk & Visitor Experience Specialist

Socket.dev; Pasadena (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

401k matching

Employee discounts

Career growth

Job summary

Socket.dev is seeking a Receptionist to greet all visitors, answer inbound calls, and maintain a professional front desk. You’ll support mail and shipping, conference room setup, and basic office tasks to ensure an outstanding client experience.

The role requires a high school diploma, 1–3 years of admin/reception experience, and excellent communication. You will work on-site in Pasadena, supporting multiple SPS service areas as needed.

Qualifications

• High School Diploma (or equivalent) required.
• 1–3 years of admin/reception experience preferred.
• Excellent organizational and time-management skills.
• Strong written and verbal English communication skills.
• Ability to multi-task and prioritize customer needs.
• Familiarity with multi-line phone systems and office equipment.

Responsibilities

• Greet visitors and answer inbound calls with professional, courteous service.
• Route calls and visitors to appropriate personnel.
• Process NDA acknowledgments and log visitors in the system.
• Provide light administrative support (meeting rooms, catering, supplies).
• Assist with mail/shipping and conference room setup as needed.
• Maintain reception area neat and stocked and monitor office supplies.

Skills

Customer service

Communication

Attention to detail

Time management

Discretion

Team player

Education

High School Diploma or equivalent

Tools

MS Office

Phone systems

Copiers/Scanners

MS Outlook

Job description

Socket.dev is seeking a Receptionist to greet all visitors, answer inbound calls, and maintain a professional front desk. You’ll support mail and shipping, conference room setup, and basic office tasks to ensure an outstanding client experience.

The role requires a high school diploma, 1–3 years of admin/reception experience, and excellent communication. You will work on-site in Pasadena, supporting multiple SPS service areas as needed.