Guest Experience Champion | Front Desk & Office Ops

SPS; Culver City (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

401k with matching

Paid time off

Job summary

SPS is seeking a polished Receptionist to be the first point of contact and brand ambassador. You’ll greet guests, route calls, issue badges, and support facilities, hospitality, and mail services.

The role requires a high school diploma or equivalent and 1–3 years of relevant experience, with strong English communication and a professional demeanor. You will contribute to a 5-star guest experience, ensure security protocols, and help keep the office running smoothly across multiple duties in a

Qualifications

• High School Diploma or equivalent required.
• 1–3 years of professional reception/concierge experience preferred.
• Excellent English communication and professional presentation.

Responsibilities

• Greet visitors warmly and manage front-desk flow.
• Route global calls and handle inquiries with discretion.
• Issuance of badges and manage access control.
• Cross-train in Mail, Hospitality, and Facilities support.
• Set up meetings and manage conference room logistics.
• Maintain reception, barista, and pantry areas in pristine condition.

Skills

Customer service

English proficiency

Phone systems

MS Office

Education

High School Diploma or equivalent

Tools

Multi-line phone system

PC/Mac environment

Scanners & copiers

Job description

SPS is seeking a polished Receptionist to be the first point of contact and brand ambassador. You’ll greet guests, route calls, issue badges, and support facilities, hospitality, and mail services.

The role requires a high school diploma or equivalent and 1–3 years of relevant experience, with strong English communication and a professional demeanor. You will contribute to a 5-star guest experience, ensure security protocols, and help keep the office running smoothly across multiple duties in a