Front Desk & Visitor Experience Specialist

TPG Hotels & Resorts, Inc.; Cranston (RI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Disability Insurance

Supplemental Life Insurance

401(k) with Profit Sharing

Identity Theft Protection

Flexible Spending Accounts

Paid Time Off

Hotel Discounts

Job summary

TPG Hotels & Resorts, Inc. is seeking a Corporate Office Receptionist to be the friendly face at our Cranston, RI headquarters. You will greet visitors, handle calls, manage mail, and support multiple departments to keep the office running smoothly.

We value organized, proactive individuals who excel in customer service and teamwork. This role offers a dynamic, fast-paced environment with opportunities to expand administrative skills within a hospitality-focused corporate office.

Qualifications

• A friendly, professional, and approachable personality.
• Excellent verbal and written communication skills.
• Strong customer service skills and a genuine enjoyment of working with people.
• Excellent organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and stay organized in a busy environment.

Responsibilities

• Serve as the first point of contact for the corporate office, greeting visitors and creating a warm, professional first impression.
• Answer, screen, and direct incoming phone calls in a courteous and professional manner.
• Welcome and assist visitors, guests, and business partners.
• Manage incoming and outgoing mail, packages, and deliveries.
• Maintain a neat, organized, and welcoming reception area.
• Provide administrative support to various corporate departments as needed.
• Respond to general inquiries and direct individuals to the appropriate team members.
• Help coordinate office needs, meetings, and other day-to-day activities.

Skills

Customer service

Communication

MS Office

Tools

MS Office

Job description

TPG Hotels & Resorts, Inc. is seeking a Corporate Office Receptionist to be the friendly face at our Cranston, RI headquarters. You will greet visitors, handle calls, manage mail, and support multiple departments to keep the office running smoothly.

We value organized, proactive individuals who excel in customer service and teamwork. This role offers a dynamic, fast-paced environment with opportunities to expand administrative skills within a hospitality-focused corporate office.