Front Desk & Visitor Experience Specialist

Cushman & Wakefield; California (MD); On-site; USD 28,000 - 33,000; Full time

Job summary

Cushman & Wakefield is seeking a Receptionist to be the first point of contact for employees, guests, and vendors. You will manage front desk operations, ensure secure, welcoming access, and support lobby activities with strong communication and organizational skills.

Responsibilities include greeting visitors, handling badges, phone routing, event support, and coordination with Facilities, Security, and Workplace teams to maintain a polished workplace environment.

Qualifications

• Front desk, hospitality, and workplace logistics experience.
• Familiarity with visitor management systems and standard software tools.
• Ability to follow procedures and demonstrate professionalism.

Responsibilities

• Greet and direct visitors in a courteous, professional manner.
• Maintain a clean, organized front desk and lobby.
• Manage badging processes for visitors and hires; escort guests when needed.
• Answer calls, route messages, and support onsite events.
• Assist with general office logistics and communication tasks.
• Collaborate with Facilities, Security, and Workplace teams to uphold safety and service standards.

Skills

Front desk operations

Hospitality

Communication

Emotional intelligence

Multitasking

Organizational skills

Education

High School Diploma or GED

College degree preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Microsoft Teams

Job description

Cushman & Wakefield is seeking a Receptionist to be the first point of contact for employees, guests, and vendors. You will manage front desk operations, ensure secure, welcoming access, and support lobby activities with strong communication and organizational skills.

Responsibilities include greeting visitors, handling badges, phone routing, event support, and coordination with Facilities, Security, and Workplace teams to maintain a polished workplace environment.