Front Desk & Visitor Experience Coordinator

Arcadia LTC; Dwight (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Arcadia LTC in Dwight, IL is seeking a friendly Receptionist to welcome residents, family members and visitors; answer and screen calls; and provide information in a courteous, professional manner. You will perform light administrative tasks, maintain a neat front desk, assist with mail and deliveries, and help protect the facility's security by following access procedures and logging visitors as required.

Strong computer skills with Microsoft Office, a professional appearance, and the ability

Qualifications

• High-school diploma or equivalent.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task, prioritize and work under pressure.
• Professional appearance and demeanor.
• Resourceful, tactful, and proactive in dealing with any issues that may arise.

Responsibilities

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
• Greet all visitors entering the facility and will direct or escort them to their destination.
• Assists residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and controlling access (i.e., monitor logbook and surveillance footage).
• Maintain the general filing system and file all correspondence appropriately.
• Receive and sort daily mail/delivery/couriers.
• Reports any issues or concerns with residents to the Administrator.
• Other duties as assigned.

Skills

Multitasking

Professional appearance

Resourcefulness

Time management

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Arcadia LTC in Dwight, IL is seeking a friendly Receptionist to welcome residents, family members and visitors; answer and screen calls; and provide information in a courteous, professional manner. You will perform light administrative tasks, maintain a neat front desk, assist with mail and deliveries, and help protect the facility's security by following access procedures and logging visitors as required.

Strong computer skills with Microsoft Office, a professional appearance, and the ability