Front Desk & Resident Services Coordinator

Aperion Care; DeKalb (IL); Presencial; USD 32.000 - 38.000; Jornada completa

Descripción de la vacante

Aperion Care in DeKalb, IL is seeking a front desk receptionist to provide exceptional customer service, greet visitors, answer inquiries, and support administrative tasks. The role requires strong MS Office skills and the ability to multi-task under pressure while maintaining a professional demeanor.

You will assist residents, family members, employees, and visitors, ensure security procedures are followed, and manage mail and filing duties as part of a busy facility team.

Formación

• Must possess, as a minimum, a high-school diploma or its equivalent.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task, prioritize and work under pressure.
• Professional appearance and demeanor.
• Ability to be resourceful, tactful, and proactive in dealing with any issues that may arise.

Responsabilidades

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
• Greet visitors entering the facility and direct or escort them to their destination.
• Assists residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and controlling access.
• Maintain the general filing system and file all correspondences appropriately.
• Receive and sort daily mail/delivery/couriers.
• Reports any issues or concerns with residents to the Administrator.
• Other duties as assigned.

Conocimientos

Multi-tasking

Prioritization

Professional demeanor

Resourcefulness

English proficiency

Educación

High school diploma

Herramientas

Microsoft Office

Descripción del empleo

Aperion Care in DeKalb, IL is seeking a front desk receptionist to provide exceptional customer service, greet visitors, answer inquiries, and support administrative tasks. The role requires strong MS Office skills and the ability to multi-task under pressure while maintaining a professional demeanor.

You will assist residents, family members, employees, and visitors, ensure security procedures are followed, and manage mail and filing duties as part of a busy facility team.