Front Desk Concierge & Resident Services Specialist

Arcadia LTC; Peoria Heights (IL); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Arcadia LTC in Peoria Heights, IL, is seeking a friendly receptionist to provide exceptional front-desk service for residents, families, and visitors. You will answer phones, screen calls, greet guests, and coordinate messaging while maintaining a secure, welcoming environment.

The role requires a high-school diploma or equivalent, proficiency with Microsoft Office, and the ability to multitask in a busy health-care setting.

Formación

• High school diploma or equivalent.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multitask, prioritize and work under pressure.
• Professional appearance and demeanor.
• Ability to be resourceful, tactful, and proactive in dealing with any issues that may arise.

Responsabilidades

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
• Greets all visitors entering the facility and will direct or escort them to their destination
• Assists residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and controlling access (i.e. monitor logbook and surveillance footage).
• Maintain the general filing system and file all correspondences appropriately.
• Receive and sort daily mail/delivery/couriers.
• Reports any issues or concerns with residents to the Administrator.
• Other duties as assigned.

Conocimientos

Multitasking

Prioritization

Professional demeanor

Resourceful

English communication

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Arcadia LTC in Peoria Heights, IL, is seeking a friendly receptionist to provide exceptional front-desk service for residents, families, and visitors. You will answer phones, screen calls, greet guests, and coordinate messaging while maintaining a secure, welcoming environment.

The role requires a high-school diploma or equivalent, proficiency with Microsoft Office, and the ability to multitask in a busy health-care setting.