Front Desk & Visitor Experience Associate

K2 Services; Chicago (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions in Chicago is seeking an Administrative Receptionist to be the first point of contact for clients, visitors, and staff in a professional law firm environment. You will manage front desk duties, visitor registrations, mail, and general office operations while coordinating scheduling and conference room usage.

The ideal candidate is highly organized, customer-service oriented, and able to multitask in a fast-paced setting.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 2+ years of receptionist or office-support experience.
• Experience in a corporate, professional services, legal, or financial environment preferred.

Responsibilities

• Greet and assist clients, visitors, vendors, and employees in a professional and courteous manner.
• Manage front desk operations and maintain a welcoming reception area.
• Answer, screen, and direct incoming telephone calls.
• Coordinate visitor registration, security procedures, and guest access.
• Notify employees of visitor arrivals and escort guests when appropriate.
• Respond to inquiries and provide general office information.
• Provide administrative support to office leadership and operational teams.
• Prepare, format, and distribute correspondence, reports, and other documents.
• Maintain office directories, contact lists, and administrative records.
• Assist with scheduling meetings, conference rooms, and office events.
• Order and maintain office supplies and inventory levels.
• Support special projects and other administrative duties as assigned.
• Coordinate conference room reservations and scheduling.
• Ensure meeting spaces are properly set up and maintained.
• Arrange catering and refreshments for meetings and events.
• Provide basic audio-visual support and coordinate with technical support teams when needed.
• Monitor conference room readiness and address issues promptly.
• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Process outgoing mail and courier shipments.
• Maintain shipping and tracking records.
• Coordinate package deliveries and vendor interactions.
• Conduct routine office inspections and report facility-related issues.
• Coordinate service requests with building management and vendors.
• Maintain office supply rooms, kitchen areas, and common spaces.
• Support workplace experience initiatives and employee events.
• Ensure compliance with office policies, safety procedures, and visitor protocols.

Job description

Opensity Solutions in Chicago is seeking an Administrative Receptionist to be the first point of contact for clients, visitors, and staff in a professional law firm environment. You will manage front desk duties, visitor registrations, mail, and general office operations while coordinating scheduling and conference room usage.

The ideal candidate is highly organized, customer-service oriented, and able to multitask in a fast-paced setting.