Front Desk & Switchboard Specialist

Canon-Business-Process-Services-f89af7fd; Lake Oswego (OR); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive training

Positive work environment

Employee discounts

Job summary

Canon-Business-Process-Services-f89af7fd is seeking a Switchboard Operator to handle a high volume of callers. You will answer the main line and connect callers to the correct person or department, ensuring smooth routing and professionalism throughout.

You will maintain up-to-date information about the company, assist with general office tasks, greet visitors, and support internal communications. Strong written and verbal communication, basic MS Word and Excel proficiency, and reliable time

Qualifications

• High school diploma or equivalent required.
• At least 1 year of experience.
• Proficient with Microsoft Word and Excel.
• Strong customer service, written and verbal communication.

Responsibilities

• Answer all calls on the main line and route to appropriate department or person.
• Listen to requests and solve or direct to the concerned department.
• Know staff by department and who is in charge of what function.
• Maintain up-to-date company information and records.
• Update business information via computer or files.
• Assist with greeting visitors and other office communications.

Skills

Strong communication

Time management

Organizational skills

Typing 35 wpm

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Canon-Business-Process-Services-f89af7fd is seeking a Switchboard Operator to handle a high volume of callers. You will answer the main line and connect callers to the correct person or department, ensuring smooth routing and professionalism throughout.

You will maintain up-to-date information about the company, assist with general office tasks, greet visitors, and support internal communications. Strong written and verbal communication, basic MS Word and Excel proficiency, and reliable time