Front Desk Receptionist/Switchboard Operator

Designeers Midwest; Cincinnati (OH); On-site; USD 20,664 - 27,552; Part time

Job summary

A local service company in Cincinnati is looking for a Front Desk Receptionist/Switchboard Operator to serve as the first point of contact for guests. This part-time position requires about 20 hours of work per week, with a flexible schedule, including possible weekend hours. Responsibilities include operating the switchboard, greeting visitors, managing mail and supplies, and monitoring company email. Candidates should possess a high school diploma and have proficiency in Microsoft Office.

Qualifications

• Must have a high school diploma or GED equivalent.
• Proficient in Microsoft Office functions including Outlook, Word, and Excel.
• Must handle challenging callers effectively.

Responsibilities

• Operate telephone switchboard and redirect calls.
• Greet visitors professionally and friendly.
• Sort and distribute incoming mail and packages.
• Ensure the front desk is tidy and presentable.
• Monitor company email and filter general inquiries.
• Keep office adequately stocked with supplies.

Skills

Professional communication

Time management

Problem-solving

Education

High school diploma or GED equivalent

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Front Desk Receptionist/Switchboard Operator

Part-time

The front desk receptionist serves as the face of the company, and is often the first person whom the guests of the business meet. We are seeking an individual who can represent our company with integrity while handling basic administrative tasks. This candidate must comfortably interact with individuals of all professional levels.

Hours

• Shared position – approximately 20 hours per week
• Must have a flexible schedule
• This position may require weekend hours during events

Duties and responsibilities

• Operate telephone switchboard and redirect calls
• Greet visitors to the office in a professional and friendly manner
• Stay informed on company affairs to effectively address customer needs and answer questions
• Sort and distribute incoming mail, packages and deliveries
• Keep front desk tidy and presentable
• Additional responsibilities as needed
• Monitor company email and filter general inquiries, including donation requests
• Ensure office is adequately stocked with office supplies and place orders as needed

Qualifications

• Education – High school diploma, or GED equivalent
• Computer proficient, including Microsoft Office functions (Outlook, Word, and Excel)
• Ability to think on your feet and handle challenging callers
• Timeliness
• Experience – Prior experience preferred in an Administrative role

All your information will be kept confidential according to EEO guidelines.