Front Desk Specialist — Visitor & Call Concierge

Canon-Business-Process-Services-f89af7fd; Washington (District of Columbia); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay & benefits

Comprehensive training and development

Positive work environment

Employee discounts nationwide

Job summary

Canon Business Process Services is seeking a full-time receptionist at our Washington, DC site to manage a multi-line switchboard, greet visitors, and support daily administrative tasks. This role involves handling packages, coordinating meetings, and assisting departments with mailings and reports.

The ideal candidate will have a high school diploma, 2 years of receptionist experience, proficient in Word/PowerPoint, and a professional, customer-focused approach with the ability to work overtime

Qualifications

• High school diploma or equivalent.
• 2 years direct experience as a receptionist.
• Experience in a professional office environment preferred.
• Able to operate various office equipment.
• Basic computer skills (Word, PowerPoint).
• Ability to perform routine functions of various equipment and systems (phone directory, photocopying, faxing).
• Excellent customer service, professional attitude and appearance; ability to work overtime & meet deadlines.

Responsibilities

• Handle all incoming calls using a switchboard and route to appropriate party.
• Greet outside visitors professionally.
• May sign for incoming/outgoing packages and route accordingly.
• Use internal paging system.
• Call for car service or messenger as requested by client.
• Assist departments with mass mailings.
• Receive and route faxes.
• Schedule conference rooms and order catering as needed.
• Learn new features of copying machines, faxes, scanning and PBX equipment.
• Prepare monthly production and volume reports for productivity and billing.

Skills

Customer service

Professional demeanor

Overtime readiness

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Word

PowerPoint

Job description

Canon Business Process Services is seeking a full-time receptionist at our Washington, DC site to manage a multi-line switchboard, greet visitors, and support daily administrative tasks. This role involves handling packages, coordinating meetings, and assisting departments with mailings and reports.

The ideal candidate will have a high school diploma, 2 years of receptionist experience, proficient in Word/PowerPoint, and a professional, customer-focused approach with the ability to work overtime