Front Desk Supervisor & Guest Experience Leader

Economos Properties; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Healthcare Insurance (Medical, Dental & Vision)

401(k) Plan

STD & LTD

Life Insurance

Wellness Program

Vacation/Paid Time Off

Tuition Assistance

Discounted Hotel Room Rates

Community Service Program

Job summary

Economos Properties seeks a Hotel Front Desk Supervisor in Miami, FL. This role is essential for welcoming guests and ensuring an excellent experience. You'll register guests, address inquiries, and promote hotel services. A high school diploma and strong communication skills are necessary; hotel experience is preferred.

The position offers competitive pay, healthcare insurance, a 401(k) plan, and other benefits such as paid time off and tuition assistance.

Qualifications

• High school graduate or GED completion.
• Ability to communicate effectively and clearly.
• Demonstrate good computer skills.
• Accurately handle cash and post charges.
• Customer service background required.
• Must be willing to pass Alcohol Compliance Certification.

Responsibilities

• Greet and assist guests at the front desk.
• Ensure guest satisfaction and respond to inquiries.
• Register guests and conduct check-out processes.
• Promote hotel amenities and services to guests.
• Communicate with other departments for guest needs.

Skills

Effective communication

Time management

Customer service experience

Cash handling

Spanish speaking

Education

High school diploma or GED

Tools

Computer skills

Job description

Economos Properties seeks a Hotel Front Desk Supervisor in Miami, FL. This role is essential for welcoming guests and ensuring an excellent experience. You'll register guests, address inquiries, and promote hotel services. A high school diploma and strong communication skills are necessary; hotel experience is preferred.

The position offers competitive pay, healthcare insurance, a 401(k) plan, and other benefits such as paid time off and tuition assistance.