Front Desk & Guest Services Associate

FirstService Residential; Miami (FL); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Comprehensive medical plans

Dental and vision coverage

401(k) with company match

Paid time off

Paid holidays

Job summary

A property management company is seeking a Front Desk Attendant in Miami, Florida. The role involves greeting residents and guests, monitoring security systems, and providing excellent customer service. Candidates should have a high school diploma, preferably with business or hospitality courses, and strong communication and multitasking skills. As a full-time entry-level position, this role includes benefits such as medical plans and paid time off.

Qualifications

• 2-3 years of business experience preferred.
• Computer literacy, including command of information system hardware/software.
• Effective written and verbal communication skills.

Responsibilities

• Demonstrate excellent customer service and communication skills.
• Monitor the Emergency Response System.
• Greet and direct residents, guests, and invitees.
• Resolve and follow up on all complaints/issues.
• Maintain a safe and secure environment throughout the property.

Skills

Customer service skills

Communication skills

Time management skills

Detail-oriented

Ability to multitask

Multiple language fluency

Education

High school diploma or equivalency preferred

College-level courses in business or hospitality preferred

Job description

A property management company is seeking a Front Desk Attendant in Miami, Florida. The role involves greeting residents and guests, monitoring security systems, and providing excellent customer service. Candidates should have a high school diploma, preferably with business or hospitality courses, and strong communication and multitasking skills. As a full-time entry-level position, this role includes benefits such as medical plans and paid time off.