Front Desk Supervisor & Guest Experience Leader

Aloft Chesapeake; Chesapeake (VA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k) with company match

Competitive salary

Employee discounts

Health insurance

Paid time off

Training & development

Job summary

A prominent hospitality firm located in Chesapeake, Virginia, is seeking a Front Desk Supervisor to oversee daily operations and ensure exemplary guest service. The role involves directing Front Desk Associates, promoting teamwork, and managing various operational tasks. Ideal candidates will possess solid prior experience and strong leadership skills. This position offers competitive benefits, including medical, dental, and extensive training opportunities.

Qualifications

• Must have prior Front Desk experience.
• Minimum of a High School Diploma and some college preferred.
• Ability to lead, train, and motivate team members.

Responsibilities

• Supervise and coordinate activities of Front Desk staff.
• Respond to guest complaints in a timely and professional manner.
• Conduct ongoing training of all Front Desk Associates.

Skills

Front Desk Experience

Strong communication skills

Problem solving skills

Leadership skills

Computer skills

Education

High School Diploma

Tools

Microsoft applications

Job description

A prominent hospitality firm located in Chesapeake, Virginia, is seeking a Front Desk Supervisor to oversee daily operations and ensure exemplary guest service. The role involves directing Front Desk Associates, promoting teamwork, and managing various operational tasks. Ideal candidates will possess solid prior experience and strong leadership skills. This position offers competitive benefits, including medical, dental, and extensive training opportunities.