Guest Experience Lead — Front Desk Supervisor

Schulte Hospitality Group; Virginia Beach (VA); Presencial; USD 25 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Daily pay

Telemedicine

Health insurance

401(k)

Paid parental leave

PTO

Holiday pay

Pet insurance

EAP

Discount marketplace

Resumo da oferta

Schulte Hospitality Group in Virginia Beach is seeking a dynamic Front Office Supervisor to lead the guest services team and ensure exceptional hospitality at all hours.

You will assign duties, train staff, monitor room status, and uphold safety and service standards while working nights, weekends, and holidays. The role demands strong leadership, clear communication, and a commitment to exceeding guest expectations.

Qualificações

• In-depth knowledge of hotel Front Desk operations.
• Strong leadership and time management skills.
• Ability to communicate effectively verbally and in writing.
• Commitment to exceptional guest service.

Responsabilidades

• Provide the highest quality of service to guests at all times.
• Assign duties to staff for efficient department operation.
• Assist in training and interviewing new associates.
• Monitor daily room status and VIP arrivals.
• Act as Manager on Duty as required.

Conhecimentos

Front desk operations

Leadership

Time management

Communication

Multi-tasking

Team player

Guest service

Descrição da oferta de emprego

Schulte Hospitality Group in Virginia Beach is seeking a dynamic Front Office Supervisor to lead the guest services team and ensure exceptional hospitality at all hours.

You will assign duties, train staff, monitor room status, and uphold safety and service standards while working nights, weekends, and holidays. The role demands strong leadership, clear communication, and a commitment to exceeding guest expectations.