Front Desk Specialist: Visitor Welcome & Admin Support

Concurrent Technologies Corporation; Johnstown (Cambria County); On-site; USD 17,000 - 25,000; Full time

Job summary

Concurrent Technologies Corporation in Johnstown is seeking a professional Receptionist to serve as the first point of contact for visitors and callers. You will manage check-ins, answer calls, and provide basic clerical support to keep the front desk running smoothly.

The ideal candidate has strong communication, attention to detail, and a commitment to customer service, with 0–2 years in a receptionist or customer-facing role and proficiency in Microsoft Office.

Qualifications

• High school diploma or equivalent required.
• 0–2 years of experience in a customer-facing or receptionist role preferred.
• Strong verbal communication and interpersonal skills.
• Ability to maintain a professional demeanor and provide excellent customer service.
• Attention to detail and ability to follow standard procedures.

Responsibilities

• Greet and assist visitors in a professional and courteous manner.
• Ensure visitors sign in and complete required entries in the visitor register.
• Issue visitor badges and ensure they are returned upon departure.
• Verify that all visitors and employees display authorized badges when entering the facility.
• Answer and direct incoming calls promptly and professionally using the Front Desk telephone system.
• Provide basic information to callers and visitors or redirect inquiries to the appropriate department.
• Perform basic clerical tasks such as data entry, filing, and typing documents as needed.
• Maintain the organization and cleanliness of the reception area.
• Assist with other tasks or responsibilities as assigned by the supervisor to support the team.

Skills

Verbal communication

Interpersonal skills

Attention to detail

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Concurrent Technologies Corporation in Johnstown is seeking a professional Receptionist to serve as the first point of contact for visitors and callers. You will manage check-ins, answer calls, and provide basic clerical support to keep the front desk running smoothly.

The ideal candidate has strong communication, attention to detail, and a commitment to customer service, with 0–2 years in a receptionist or customer-facing role and proficiency in Microsoft Office.