Front Desk Concierge: Visitor & Resident Experience

Talentify; Riverdale (NY); On-site; USD 38,000 - 47,000; Full time

Job summary

Talentify is seeking a friendly front desk receptionist for a community setting. You will answer calls, greet visitors, forward messages, and help coordinate transportation and calendars for residents and staff.

Strong communication and basic math skills are required. You will handle mail and deliveries, maintain supplies, manage guestroom reservations, and assist with bookkeeping tasks as needed, always delivering courteous, professional service to residents and families.

Qualifications

• High school diploma or GED or equivalent experience.
• Basic First Aid and CPR certification where required.
• Must complete all specified training programs.
• Ability to read and comprehend simple instructions and memos.
• Ability to perform basic arithmetic and understand numbers.

Responsibilities

• Answer incoming calls in a cheerful, marketing oriented way and route to the right person.
• Retrieve and forward voicemails to appropriate personnel.
• Take and deliver messages or transfer calls when needed.
• Provide directions and information about the community to callers.
• Welcome on-site visitors and announce them to staff.
• Coordinate guestroom reservations and update calendars.
• Manage mail, deliveries, and publications.
• Maintain office equipment and assist users with faxes and copiers.
• Order and stock office supplies.
• Collect rent checks and assist bookkeeping with billing.

Skills

Customer service

Communication skills

Reading and writing

Basic math

Education

High School Diploma or GED

Job description

Talentify is seeking a friendly front desk receptionist for a community setting. You will answer calls, greet visitors, forward messages, and help coordinate transportation and calendars for residents and staff.

Strong communication and basic math skills are required. You will handle mail and deliveries, maintain supplies, manage guestroom reservations, and assist with bookkeeping tasks as needed, always delivering courteous, professional service to residents and families.