Front Desk Specialist - Medical Office & Admin Support

Family & Children's Services; Bartlesville (OK); On-site; USD 32,000 - 44,000; Full time

Job summary

Family & Children’s Services in Bartlesville, OK seeks a Front Desk Specialist to be the first point of contact for clients, guests, and employees, delivering exceptional service and maintaining a welcoming reception area.

Responsibilities include greeting visitors, answering calls, scheduling appointments, handling data entry, and supporting daily operations. The role requires strong communication and confidentiality within a medical setting.

Qualifications

• Must be a high school graduate or HS equivalent.
• 1 year experience in medical office or healthcare with direct patient care/interaction.
• Proficiency with Microsoft Office and Adobe products.
• Ability to manage a multi-line telephone system and other communications tech.

Responsibilities

• Greet and assist visitors with a friendly, professional demeanor.
• Answer and direct phone calls, emails, and inquiries promptly.
• Schedule appointments, meetings, and manage calendars as needed.
• Open and close building daily.
• Maintain an organized and clean reception area.
• Assist with data entry, filing, and document management.
• Coordinate incoming and outgoing mail and deliveries.
• Ensure security by following access control procedures.
• Provide information about services and policies to guests and clients.
• Collaborate with departments to support daily operations.

Skills

Telephone Operations

Front Desk Workflow

Client and Public Engagement

EHR and Client Records

Financial operations

Time Management

Education

High school diploma or equivalent

Job description

Family & Children’s Services in Bartlesville, OK seeks a Front Desk Specialist to be the first point of contact for clients, guests, and employees, delivering exceptional service and maintaining a welcoming reception area.

Responsibilities include greeting visitors, answering calls, scheduling appointments, handling data entry, and supporting daily operations. The role requires strong communication and confidentiality within a medical setting.