Medical Front Desk Specialist - Patient-Focused Admin

Family & Children's Services Career Center; Bartlesville (OK); On-site; USD 26,000 - 38,000; Full time

Job summary

The Front Desk Specialist at Family & Children's Services Career Center serves as the first contact for clients, guests, and staff, providing courteous service and efficient reception operations. Responsibilities include greeting visitors, directing calls and emails, scheduling appointments, and handling administrative tasks while maintaining a welcoming, organized environment and strong confidentiality.

Candidates should be HS graduates with at least 1 year of medical office experience and

Qualifications

• HS graduate required with 1 year healthcare front-desk experience.
• Experience with medical offices and patient interaction.
• Strong written and verbal communication and confidentiality.

Responsibilities

• Greet visitors and assist with inquiries.
• Answer and direct calls, emails, and inquiries.
• Schedule appointments and manage calendars.
• Open and close the building daily.
• Maintain organized reception area.
• Data entry, filing, and document management.
• Manage incoming/outgoing mail and deliveries.
• Follow access control procedures for security.
• Provide information about services and policies.
• Collaborate with departments to support daily operations.

Skills

Telephone operations

Customer service

Professional communication

Education

High school diploma or equivalent

Tools

Microsoft Office suite

Adobe

EHR systems

Job description

The Front Desk Specialist at Family & Children's Services Career Center serves as the first contact for clients, guests, and staff, providing courteous service and efficient reception operations. Responsibilities include greeting visitors, directing calls and emails, scheduling appointments, and handling administrative tasks while maintaining a welcoming, organized environment and strong confidentiality.

Candidates should be HS graduates with at least 1 year of medical office experience and