Patient Services Front Desk Specialist

Saint Francis Health System; Bixby (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Saint Francis Health System in Tulsa, OK is seeking a full-time front desk receptionist to perform reception, registration and billing functions in the front office of the medical practice to facilitate patient care.

The role requires a high school diploma or GED, at least 6 months of front-facing customer service or medical office experience, and strong PC and communication skills to manage multi-tasking and coordinate with clinical staff.

Qualifications

• Requires high school diploma or GED.
• Minimum 6 months of front-facing customer service or medical office experience.
• Demonstrated PC skills and ability to record and interpret data.
• Effective interpersonal, written and oral communication skills.

Responsibilities

• Greets and directs patients and visitors per office protocols.
• Schedules appointments, registers demographics and billing information, determines eligibility.
• Uses EMR and other computer applications to accomplish tasks.
• Maintains medical records and prepares billing documentation.
• Collects co-pays/deductibles and handles cash receipts daily.
• Reviews claims and assists in collections as needed.

Skills

PC skills

Interpersonal skills

Communication

Multi-tasking

Education

High School Diploma or GED

Tools

EMR software

Job description

Saint Francis Health System in Tulsa, OK is seeking a full-time front desk receptionist to perform reception, registration and billing functions in the front office of the medical practice to facilitate patient care.

The role requires a high school diploma or GED, at least 6 months of front-facing customer service or medical office experience, and strong PC and communication skills to manage multi-tasking and coordinate with clinical staff.