Medical Front Desk & Call Center Specialist

Oklahoma Heart Hospital, L.L.C.; Oklahoma City (OK); On-site; USD 19,000 - 26,000; Full time

Job summary

Oklahoma Heart Hospital in Oklahoma City is seeking a front desk/medical front office team member to join our heart-centered team. You will handle a multi-line phone system, route calls and support patient access with courtesy and accuracy.

The role requires a high school diploma and at least one year of front office experience in a medical setting; experience with multi-line phones and familiarity with medical terminology is preferred. We offer benefits and opportunities for growth.

Qualifications

• High school diploma or equivalent required.
• 1 year work experience in medical front office.
• 1 year experience with multi-phone system.
• Knowledge of medical terminology preferred.

Responsibilities

• Answering multi-line phone system and routing calls to the appropriate personnel following front office protocols.
• Routing patient calls to the appropriate personnel using voicemail, Powerchart Office in Cerner and paging thru Outlook.

Skills

Front office experience

Multi-line phone system

Medical terminology knowledge

Education

High school diploma or equivalent

Job description

Oklahoma Heart Hospital in Oklahoma City is seeking a front desk/medical front office team member to join our heart-centered team. You will handle a multi-line phone system, route calls and support patient access with courtesy and accuracy.

The role requires a high school diploma and at least one year of front office experience in a medical setting; experience with multi-line phones and familiarity with medical terminology is preferred. We offer benefits and opportunities for growth.