Front Desk Specialist - Guest Experience & Admin Support

Ultimate Staffing Services; Linthicum (MD); On-site; USD 25,000 - 28,000; Full time

Job summary

Ultimate Staffing Services in Linthicum, Maryland is seeking a professional Receptionist to be the first point of contact for the organization. The role requires handling a high volume of calls, greeting visitors, and performing general clerical duties with professionalism.

You will support scheduling, mail handling, data entry, and database updates while maintaining confidentiality and a welcoming, organized front desk.

Qualifications

• Excellent communication and greeting skills.
• Ability to manage a high volume of calls and inquiries.
• Strong organizational and data-entry capabilities.
• Proactive, team-oriented with attention to detail.

Responsibilities

• Answer and direct a high volume of incoming phone calls in a courteous and efficient manner.
• Greet visitors, clients, and customers, ensuring a welcoming and professional experience.
• Manage front desk operations and maintain a clean, organized reception area.
• Receive, sort, and distribute incoming mail and deliveries.
• Assist with scheduling appointments, meetings, and conference room reservations.
• Perform general clerical duties, including filing, scanning, copying, data entry, and document preparation.
• Respond to customer inquiries and resolve routine issues or direct concerns to the appropriate department.
• Maintain accurate records and update databases as needed.
• Support various departments with administrative tasks and special projects.
• Ensure confidentiality and security of sensitive information.

Skills

Phone etiquette

Customer service

Data entry

Administrative support

Multitasking

Education

High school diploma

Tools

MS Office

CRM system

Job description

Ultimate Staffing Services in Linthicum, Maryland is seeking a professional Receptionist to be the first point of contact for the organization. The role requires handling a high volume of calls, greeting visitors, and performing general clerical duties with professionalism.

You will support scheduling, mail handling, data entry, and database updates while maintaining confidentiality and a welcoming, organized front desk.