Front Desk Receptionist

Michelle Martin Group; Baltimore, Northern (MD, KY); Hybrid; USD 23,000 - 28,000; Full time

Job summary

Michelle Martin Group is seeking a friendly Front Desk Receptionist to support our client in Baltimore, MD. This full-time, on-site temporary role requires professional communication and strong organizational skills to manage daily greeting, phone coverage, mail handling, and administrative tasks.

Candidates should have prior front desk experience, be proficient with Microsoft Office, and deliver outstanding customer service in a fast-paced environment.

Qualifications

• Strong verbal and written communication abilities.
• Prior administrative/front desk experience.
• Excellent problem-solving and multitasking skills.
• Commitment to providing exceptional customer service.

Responsibilities

• Greet visitors and direct them to the correct office or person.
• Answer and screen phone calls, take messages, and route to proper department.
• Receive, sort, and deliver mail, documents, packages, and courier deliveries.
• Provide basic administrative support, filing, and copy tasks.
• Maintain a clean and organized reception area.
• Respond to customer inquiries courteously and promptly.
• Demonstrate strong communication and organizational skills.
• Multitask effectively and manage time efficiently.
• Proficient in Microsoft Office and maintain professional demeanor.

Skills

Front desk experience

Customer service

Communication skills

Time management

Microsoft Office proficiency

Tools

Microsoft Office Suite

Job description

Role: Front Desk Receptionist

Location: Baltimore, MD

Job Type: Full-time, 100% On-Site (Monday - Friday, 8:30am – 5pm)

Duration: Temporary

Pay: $17+ per hour

MMG is seeking a friendly, patient, and customer service-oriented individual to join our client's team in Baltimore, MD. This is an excellent opportunity for a professional to provide exceptional front desk customer support.

Responsibilities:

• Greeting visitors: Welcome visitors in a friendly manner and direct them to the correct office or person.
• Answering phone calls: Answer and screen phone calls, take messages, and direct calls to the correct department or personnel.
• Handling mail: Receive, sort, and deliver mail, documents, packages, and courier deliveries.
• Providing administrative support: Perform basic filing and recordkeeping and make copies.
• Maintaining the reception area: Keep the reception area and common areas clean and tidy.
• Providing customer service: Respond to customer inquiries in a polite and timely manner.
• Have strong communication and organizational skills.
• Able to multitask and manage time well.
• Proficient in Microsoft Office software and have a high level of professionalism and courtesy.

Requirements:

• Strong verbal and written communication abilities
• Must have prior administrative/front desk experience.
• Excellent problem-solving and multitasking skills
• Commitment to providing exceptional customer service

The Michelle Martin Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.