Front Desk Receptionist

The Michelle Martin Group; Baltimore (MD); On-site; USD 19,000 - 28,000; Full time

Job summary

The Michelle Martin Group is seeking a friendly Front Desk Receptionist for a temporary, full-time on-site role in Baltimore, MD. This position offers day-to-day support tasks and direct interaction with visitors and staff.

You will greet visitors, answer and screen calls, handle mail and deliveries, and provide administrative support while maintaining a professional reception area. Strong communication and multitasking are essential.

Qualifications

• Strong verbal and written communication abilities.
• Prior administrative/front desk experience.
• Excellent problem-solving and multitasking skills.
• Commitment to providing exceptional customer service.

Responsibilities

• Greeting visitors and directing them to the correct office.
• Answering and screening phone calls, taking messages.
• Handling mail, deliveries, and courier items.
• Providing administrative support and basic filing.
• Maintaining a clean and organized reception area.
• Responding to customer inquiries promptly and courteously.
• Demonstrating strong communication and organizational skills.
• Multitasking and time management.

Skills

Verbal and written communication

Front desk experience

Customer service

Problem solving

Multitasking

Organizational skills

Professionalism

Tools

Microsoft Office

Job description

Role: Front Desk Receptionist

Location: Baltimore, MD

Job Type:Full-time, 100% On-Site (Monday - Friday, 8:30am – 5pm)

Duration: Temporary

Pay: $17+ per hour

MMG is seeking a friendly, patient, and customer service-oriented individual to join our client's team in Baltimore, MD. This is an excellent opportunity for a professional to provide exceptional front desk customer support.

Responsibilities:

• Greeting visitors: Welcome visitors in a friendly manner and direct them to the correct office or person.
• Answering phone calls:Answer and screen phone calls, take messages, and direct calls to the correct department or personnel.
• Handling mail:Receive, sort, and deliver mail, documents, packages, and courier deliveries.
• Providing administrative support:Perform basic filing and recordkeeping and make copies.
  Maintaining the reception area:Keep the reception area and common areas clean and tidy.
  
• Providing customer service:Respond to customer inquiries in a polite and timely manner.
• Have strong communication and organizational skills.
• Able to multitask and manage time well.
• Proficient in Microsoft Office software and have a high level of professionalism and courtesy.

Requirements:

• Strong verbal and written communication abilities
• Must have prior administrative/front desk experience.
• Excellent problem-solving and multitasking skills
• Commitment to providing exceptional customer service

The Michelle Martin Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.