Front Desk & Scheduling Specialist - Multispecialty

SilkRoad; New York (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Health is seeking a Secretary I-Intake/Scheduler (FGP) for Staten Island, Multispeciality. This role supports front-end operations by greeting patients, scheduling visits, answering calls, and coordinating with physicians and staff.

The ideal candidate will have a High School Diploma, strong organizational and communication skills, and experience with scheduling systems. Epic and MyChart familiarity is valued.

Qualifications

• High school diploma required with excellent organizational and communication skills.
• Strong customer service orientation and ability to handle multiple tasks.
• Intermediate knowledge of computer-based scheduling and appointment programs preferred.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Answers calls, takes messages, and routes to appropriate contact.
• Greets patients and supports patient access activities.
• Maintains physician calendars and sends calendar invites.
• Releases medical records in accordance with HIPAA and ROI procedures.

Skills

Customer service

Interpersonal skills

Verbal & written communication

Organization

Scheduling

Education

High School Diploma

Tools

EPIC

MyChart

Job description

NYU Langone Health is seeking a Secretary I-Intake/Scheduler (FGP) for Staten Island, Multispeciality. This role supports front-end operations by greeting patients, scheduling visits, answering calls, and coordinating with physicians and staff.

The ideal candidate will have a High School Diploma, strong organizational and communication skills, and experience with scheduling systems. Epic and MyChart familiarity is valued.