Intake & Scheduling Secretary — Patient Experience

SilkRoad; New York (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Health is seeking a Secretary I-Intake/Scheduler for its Manhattan multispecialty practice. The role involves greeting patients, answering calls, and coordinating intake and scheduling in a fast-paced clinical setting.

The ideal candidate will have a High School Diploma and strong organizational and communication skills, with familiarity using scheduling systems and EPIC for patient records.

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal and verbal and written communications skills.
• Basic computer skills including word processing and scheduling systems.
• Preferred knowledge of scheduling software; HIPAA familiarity.

Responsibilities

• Greet patients and coordinate intake as front desk.
• Schedule appointments and manage waitlists.
• Answer phones, take messages, and route to proper staff.
• Process referrals, authorizations, and patient communications.
• Maintain patient privacy and accuracy in EPIC/records.

Skills

Excellent communication

Organizational skills

Customer service

Education

High School Diploma

Tools

Scheduling software

Job description

NYU Langone Health is seeking a Secretary I-Intake/Scheduler for its Manhattan multispecialty practice. The role involves greeting patients, answering calls, and coordinating intake and scheduling in a fast-paced clinical setting.

The ideal candidate will have a High School Diploma and strong organizational and communication skills, with familiarity using scheduling systems and EPIC for patient records.