Medical Front Desk & Scheduling Assistant

NYU Langone Hospitals; New York (NY); Hybrid; USD 56,000 - 58,000; Full time

Job summary

NYU Langone Health is seeking a Secretary I - Intake/Scheduler (FGP) in Manhattan, Chelsea, to perform front-end administrative duties and patient scheduling. You will greet patients, answer calls, schedule visits, and handle routine documents.

This role emphasizes accuracy, confidentiality, and teamwork with physicians and office staff. The ideal candidate will have a High School Diploma, strong organizational skills, and the ability to multi-task in a fast-paced environment.

Qualifications

• High School Diploma required with strong organizational and communication skills.
• Experience with scheduling and patient interactions preferred.
• Proficiency in basic office software and EMR systems desired.

Responsibilities

• Schedules patient visits and procedures, manages waitlists and confirmations.
• Answers calls, takes messages, and routes to appropriate staff.
• Gathers and documents patient information, assists with registrations and appointments.
• Maintains patient confidentiality and complies with HIPAA and ROI procedures.
• Promotes MyChart enrollment and assists patients with non-clinical instructions.

Skills

Customer service

Scheduling

Interpersonal skills

Communication

Education

High School Diploma

Tools

Epic EMR

Job description

NYU Langone Health is seeking a Secretary I - Intake/Scheduler (FGP) in Manhattan, Chelsea, to perform front-end administrative duties and patient scheduling. You will greet patients, answer calls, schedule visits, and handle routine documents.

This role emphasizes accuracy, confidentiality, and teamwork with physicians and office staff. The ideal candidate will have a High School Diploma, strong organizational skills, and the ability to multi-task in a fast-paced environment.