Front Desk & Scheduling Pro — Autism Clinic (On-Site)

MeBe; Mesa (AZ); Hybrid; USD 29,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Medical insurance

Vision insurance

Dental insurance

401k

Pet insurance discount

Mental health support

Tuition discounts

Work tools provided

Company events

Job summary

MeBe in Mesa, AZ seeks an on-site Front Desk & Administrative Support professional to manage scheduling lines, emails, and daily call-outs. You’ll coordinate with staff and families, maintain CentralReach records, and support cancellations, coverage, and routine clerical tasks.

Ideal candidates have 1–2 years in administration or scheduling, strong organizational and communication skills, and the ability to juggle multiple tasks in a fast-paced environment.

Qualifications

• Availability: Monday-Friday, 8:00 AM - 5:00 PM (on-site).
• 1-2 years administrative or scheduling experience (ABA preferred).
• Ability to think on your feet and problem-solve on the go.
• High level of planning and organizational skills; high energy; excellence driven; strong communication skills; team player.
• Familiarity with G Suite a plus.
• Ability to maintain composure in high stress situations.
• Excellent customer-oriented attitude.
• Prioritize and handle multiple tasks simultaneously.
• Experience with scheduling systems (CentralReach a plus).
• Comfortable balancing both front desk and scheduling responsibilities.

Responsibilities

• Assist with managing scheduling phone lines, emails, chats, and daily call-outs.
• Support session cancellations, make-ups, sub coverage, and break coverage.
• Coordinate with staff and families regarding schedule updates.
• Maintain accurate records in CentralReach (sessions, updates, corrections).
• Support morning cancellation process and coverage coordination.
• Generate reports, trackers, and documents (Excel, Canva, etc.).
• Assist with timecard follow-ups.
• Assist BTs with rendering unconverted sessions.
• Provide high-level customer service to families and staff.
• Other duties, as requested.

Skills

Organizational skills

Communication skills

Problem solving

Tools

CentralReach

G Suite

Job description

MeBe in Mesa, AZ seeks an on-site Front Desk & Administrative Support professional to manage scheduling lines, emails, and daily call-outs. You’ll coordinate with staff and families, maintain CentralReach records, and support cancellations, coverage, and routine clerical tasks.

Ideal candidates have 1–2 years in administration or scheduling, strong organizational and communication skills, and the ability to juggle multiple tasks in a fast-paced environment.