Clinic Operations Manager: Scheduling, Staff & Front Desk

ACES (Comprehensive Educational Services); Tracy (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

ACES (Comprehensive Educational Services) in California’s Tracy area seeks a Clinic Operations Manager to elevate Autism treatment standards by providing administrative support to clinical staff and ensuring smooth day-to-day operations, scheduling, client engagement, and prescription fulfillment.

You will oversee BI onboarding, HR collaboration, staff retention, front desk duties, facility maintenance, and event promotion to enhance client experience and operational efficiency while maintaining

Qualifications

• Minimum of a high school diploma.
• Minimum of 4 years of experience in a professional office environment.
• Previous experience in a front desk or administrative support role.
• Strong background in customer service; experience in client-facing roles preferred.
• Demonstrated ability to work independently with minimal supervision.
• Proficient in Microsoft Office Suite and other relevant software, including email, internet applications, databases, and project management tools.
• Exceptional organizational, time management, and multitasking skills.
• Maintains a professional demeanor, positive attitude, and polished appearance.
• Excellent verbal and written communication skills.
• Ability to adhere to strict protocols and maintain compliance with HIPAA regulations.
• Comfortable working in a fast-paced environment with daily deadlines.
• Receptive to feedback and adaptable to changing priorities.

Responsibilities

• Scheduling Support: follow protocols to manage session cancellations and rescheduling for in-center clients.
• BI Support and Management: assist HR on BI needs, participate in interviewing BI candidates, onboarding, and tech setup.
• Client Supports: act as a positive contact for clients and caregivers; identify opportunities for make-up sessions or extended hours.
• Center Needs: maintain a clean, organized clinic environment; oversee daily operations; coordinate space utilization and PT sessions; conduct in-center tours; manage front desk duties and mail/packaging; promote center events.

Skills

Customer service

Communication

Organizational skills

Independent work

HIPAA compliance

Education

High school diploma

Associate degree preferred

Tools

Microsoft Office

Email management software

Database software

Job description

ACES (Comprehensive Educational Services) in California’s Tracy area seeks a Clinic Operations Manager to elevate Autism treatment standards by providing administrative support to clinical staff and ensuring smooth day-to-day operations, scheduling, client engagement, and prescription fulfillment.

You will oversee BI onboarding, HR collaboration, staff retention, front desk duties, facility maintenance, and event promotion to enhance client experience and operational efficiency while maintaining