Front Desk & Scheduling Coordinator | Patient Experience

Vance Airscoop; Hobart (WI); Presencial; USD 30 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement plan

FSA/HSA options

Paid personal time off

Orthodontic treatment for immediate/fm

Resumo da oferta

Orthodontic Specialists of Green Bay (OSGB) is seeking a Full-Time Receptionist / Scheduling Coordinator to greet patients, check in/out, and manage appointments at our Green Bay area offices. You'll be the first and last friendly face, ensuring a smooth, welcoming experience.

Ideal candidates have superb customer service, strong communication, excellent organization, and the ability to multitask in a busy front office.

Qualificações

• Exceptional customer service skills.
• Strong communication and interpersonal abilities.
• Positive attitude and outgoing personality.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a busy office setting.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Ability to work independently while collaborating effectively with teammates.

Responsabilidades

• Warmly greet patients and welcoming new families to our practice.
• Check patients in and out efficiently and accurately.
• Schedule and coordinate appointments.
• Manage appointment changes and rescheduling requests.
• Opening and closing the front office.
• Answering incoming phone calls professionally and promptly.
• Updating patient information and maintaining accurate records.
• Supporting the team with general administrative and clerical duties.

Conhecimentos

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Teamwork

MS Office

Ferramentas

Microsoft Excel

Microsoft Word

Outlook

Descrição da oferta de emprego

Orthodontic Specialists of Green Bay (OSGB) is seeking a Full-Time Receptionist / Scheduling Coordinator to greet patients, check in/out, and manage appointments at our Green Bay area offices. You'll be the first and last friendly face, ensuring a smooth, welcoming experience.

Ideal candidates have superb customer service, strong communication, excellent organization, and the ability to multitask in a busy front office.