Orthodontic Front Desk Scheduler — Patient Experience

Langford Orthodontics; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO

Health, Vision, Dental Insurance

STD/LTD

401(k) with company match

Job summary

Southern Orthodontic Partners is seeking a Scheduling Coordinator to welcome patients, answer phones, and arrange appointments for new and existing patients. You will work closely with the team to ensure a smooth patient experience and accurate scheduling.

The role includes assisting with opening/closing the practice and handling payments and insurance verification as needed. The ideal candidate is flexible, committed, improvement-focused, team-oriented, and eager to learn.

Qualifications

• Strong communication with patients, doctors, and team members.
• Excellent organizational and multitasking abilities in a front desk setting.
• Reliable, responsive, and patient-centered service mindset.

Responsibilities

• Welcome patients as they enter the practice.
• Answer phones and greet patients.
• Schedule appointments for new and existing patients; answer questions about upcoming visits.
• Assist in opening and closing the practice with the team.
• Take payments and help verify insurance when needed.
• Serve as the face and voice of the practice.

Skills

Communication

Organization

Multitasking

Customer service

Interpersonal skills

Education

High School Diploma or GED

Job description

Southern Orthodontic Partners is seeking a Scheduling Coordinator to welcome patients, answer phones, and arrange appointments for new and existing patients. You will work closely with the team to ensure a smooth patient experience and accurate scheduling.

The role includes assisting with opening/closing the practice and handling payments and insurance verification as needed. The ideal candidate is flexible, committed, improvement-focused, team-oriented, and eager to learn.