Receptionist, Scheduling Coordinator

Vance Airscoop; Hobart (WI); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

FSA/HSA options

Paid personal time off

Orthodontic treatment for immediate/fm

Job summary

Orthodontic Specialists of Green Bay (OSGB) is seeking a Full-Time Receptionist / Scheduling Coordinator to greet patients, check in/out, and manage appointments at our Green Bay area offices. You'll be the first and last friendly face, ensuring a smooth, welcoming experience.

Ideal candidates have superb customer service, strong communication, excellent organization, and the ability to multitask in a busy front office.

Qualifications

• Exceptional customer service skills.
• Strong communication and interpersonal abilities.
• Positive attitude and outgoing personality.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a busy office setting.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Ability to work independently while collaborating effectively with teammates.

Responsibilities

• Warmly greet patients and welcoming new families to our practice.
• Check patients in and out efficiently and accurately.
• Schedule and coordinate appointments.
• Manage appointment changes and rescheduling requests.
• Opening and closing the front office.
• Answering incoming phone calls professionally and promptly.
• Updating patient information and maintaining accurate records.
• Supporting the team with general administrative and clerical duties.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Teamwork

MS Office

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Receptionist / Scheduling Coordinator

Join a team that's been creating confident smiles in the Green Bay community for more than 40 years!

Orthodontic Specialists of Green Bay (OSGB) is a modern, patient-focused orthodontic practice with convenient locations in Allouez and West De Pere. We are committed to providing exceptional orthodontic care and delivering an outstanding experience for every patient who walks through our doors.

We are currently seeking a Full-Time Receptionist / Scheduling Coordinator to become an important part of our team. If you enjoy working with people, thrive in a fast-paced environment, and take pride in providing excellent customer service, we would love to meet you.

What You'll Do

As the first and last point of contact for our patients, you'll help create a welcoming and positive experience every day.

Responsibilities include:

• Warmly greeting patients and welcoming new families to our practice
• Checking patients in and out efficiently and accurately
• Scheduling and coordinating appointments
• Managing appointment changes and rescheduling requests
• Opening and closing the front office
• Answering incoming phone calls professionally and promptly
• Updating patient information and maintaining accurate records
• Supporting the team with general administrative and clerical duties

What We're Looking For

We're seeking a friendly, dependable professional who enjoys helping others and contributing to a positive team environment.

Qualifications:

• Exceptional customer service skills
• Strong communication and interpersonal abilities
• Positive attitude and outgoing personality
• Excellent organizational skills and attention to detail
• Ability to multitask in a busy office setting
• Proficiency with Microsoft Excel, Word, and Outlook
• Ability to work independently while collaborating effectively with teammates

Why Join OSGB?

At Orthodontic Specialists of Green Bay, we believe our team members are the foundation of our success. We offer a supportive workplace, opportunities for growth, and a comprehensive benefits package.

Benefits Include

• Competitive pay
  Performance-based bonus opportunities
• Orthodontic treatment for immediate family members
• Health insurance with employer contribution
• Retirement plan with employer contribution
• Flexible Spending Account (FSA) or Health Savings Account (HSA) options
• Paid personal time off

Schedule

• Full-time position (32–40 hours per week)
• Monday through Friday
• Regular alternating Fridays off
• No weekends

If you're looking for a rewarding career with a respected practice that values teamwork, professionalism, and exceptional patient care, we'd love to hear from you.