Orthodontic Scheduling Specialist – Patient Experience

Southern Orthodontic Partners

Naples (FL)

On-site

USD 19,000 - 32,000

Full time

4 days ago
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Benefits offered by this job

Health insurance
Dental insurance
Vision insurance
PTO
STD/LTD
401(k) with up to 4% company match

Job summary

Southern Orthodontic Partners is seeking an experienced Orthodontic Scheduling Coordinator to join our front desk team in a fast-paced orthodontic environment. You will greet patients, check them in, answer calls, and assist with scheduling and questions.

Proficiency with dental software, insurance verification, and effective communication between patients, doctors, and the clinical team is essential. We offer health, dental, vision, PTO, STD/LTD, 401(k) with up to 4% match, and a supportive

Qualifications

  • 1-2 years of dental/orthodontic front office experience (preferred).
  • Familiar with dental software such as Dentrix, Eaglesoft, or Open Dental for scheduling and billing.
  • Experience with insurance verification and patient scheduling.
  • Knowledge of dental office workflows.

Responsibilities

  • Greet and check in orthodontic patients with a friendly, professional attitude
  • Answer incoming calls and assist patients with scheduling and appointment questions
  • Maintain an efficient provider schedule and help reduce gaps in the daily schedule
  • Process patient payments and assist with insurance verification and benefits questions
  • Coordinate communication between patients, doctor, and clinical team

Skills

Scheduling
Customer service
Front desk experience

Tools

Dentrix
Eaglesoft
Open Dental

Job description

Southern Orthodontic Partners is seeking an experienced Orthodontic Scheduling Coordinator to join our front desk team in a fast-paced orthodontic environment. You will greet patients, check them in, answer calls, and assist with scheduling and questions.

Proficiency with dental software, insurance verification, and effective communication between patients, doctors, and the clinical team is essential. We offer health, dental, vision, PTO, STD/LTD, 401(k) with up to 4% match, and a supportive

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