Front Desk & Scheduling Coordinator — Full-Time

Clay Today; Green Bay (WI); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Performance-based bonuses

Orthodontic treatment for immediate–l1

Job summary

Orthodontic Specialists of Green Bay (OSGB) is a patient-focused orthodontic practice serving the Green Bay community for over 40 years. We are currently seeking a Full-Time Receptionist / Scheduling Coordinator to be the welcoming first point of contact for patients and to manage front office operations.

You will greet patients, check them in/out, schedule appointments, handle changes, and support the team with clerical duties in a fast-paced environment.

Qualifications

• Exceptional customer service skills.
• Strong communication and interpersonal abilities.
• Positive attitude and outgoing personality.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a busy office setting.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Ability to work independently while collaborating effectively with teammates.

Responsibilities

• Warmly greeting patients and welcoming new families to our practice.
• Checking patients in and out efficiently and accurately.
• Scheduling and coordinating appointments.
• Managing appointment changes and rescheduling requests.
• Opening and closing the front office.
• Answering incoming phone calls professionally and promptly.
• Updating patient information and maintaining accurate records.
• Supporting the team with general administrative and clerical duties.

Skills

Customer service

Communication

Positive attitude

Organizational skills

Multitasking

MS Office

Independent worker

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Orthodontic Specialists of Green Bay (OSGB) is a patient-focused orthodontic practice serving the Green Bay community for over 40 years. We are currently seeking a Full-Time Receptionist / Scheduling Coordinator to be the welcoming first point of contact for patients and to manage front office operations.

You will greet patients, check them in/out, schedule appointments, handle changes, and support the team with clerical duties in a fast-paced environment.