Receptionist, Scheduling Coordinator

Clay Today; Hobart (WI); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Performance-based bonuses

Orthodontic treatment for immediate–l1

Job summary

Orthodontic Specialists of Green Bay (OSGB) is a patient-focused orthodontic practice serving the Green Bay community for over 40 years. We are currently seeking a Full-Time Receptionist / Scheduling Coordinator to be the welcoming first point of contact for patients and to manage front office operations.

You will greet patients, check them in/out, schedule appointments, handle changes, and support the team with clerical duties in a fast-paced environment.

Qualifications

• Exceptional customer service skills.
• Strong communication and interpersonal abilities.
• Positive attitude and outgoing personality.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a busy office setting.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Ability to work independently while collaborating effectively with teammates.

Responsibilities

• Warmly greeting patients and welcoming new families to our practice.
• Checking patients in and out efficiently and accurately.
• Scheduling and coordinating appointments.
• Managing appointment changes and rescheduling requests.
• Opening and closing the front office.
• Answering incoming phone calls professionally and promptly.
• Updating patient information and maintaining accurate records.
• Supporting the team with general administrative and clerical duties.

Skills

Customer service

Communication

Positive attitude

Organizational skills

Multitasking

MS Office

Independent worker

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Receptionist / Scheduling Coordinator

Join a team that's been creating confident smiles in the Green Bay community for more than 40 years!

Orthodontic Specialists of Green Bay (OSGB) is a modern, patient-focused orthodontic practice with convenient locations in Allouez and West De Pere. We are committed to providing exceptional orthodontic care and delivering an outstanding experience for every patient who walks through our doors.

We are currently seeking a Full-Time Receptionist / Scheduling Coordinator to become an important part of our team. If you enjoy working with people, thrive in a fast-paced environment, and take pride in providing excellent customer service, we would love to meet you.

What You’ll Do

As the first and last point of contact for our patients, you’ll help create a welcoming and positive experience every day.

Responsibilities include:

• Warmly greeting patients and welcoming new families to our practice
• Checking patients in and out efficiently and accurately
• Scheduling and coordinating appointments
• Managing appointment changes and rescheduling requests
• Opening and closing the front office
• Answering incoming phone calls professionally and promptly
• Updating patient information and maintaining accurate records
• Supporting the team with general administrative and clerical duties

What We’re Looking For

We’re seeking a friendly, dependable professional who enjoys helping others and contributing to a positive team environment.

Qualifications:

• Exceptional customer service skills
• Strong communication and interpersonal abilities
• Positive attitude and outgoing personality
• Excellent organizational skills and attention to detail
• Ability to multitask in a busy office setting
• Proficiency with Microsoft Excel, Word, and Outlook
• Ability to work independently while collaborating effectively with teammates

Why Join OSGB?

At Orthodontic Specialists of Green Bay, we believe our team members are the foundation of our success. We offer a supportive workplace, opportunities for growth, and a comprehensive benefits package.

Benefits Include

• Competitive pay
• Performance-based bonus opportunities
• Orthodontic treatment for immediate family members
• Health insurance with employer contribution
• Retirement plan with employer contribution
• Flexible Spending Account (FSA) or Health Savings Account (HSA) options
• Paid personal time off

Schedule

Full-time position (32–40 hours per week) Monday through Friday Regular alternating Fridays off No weekends