Receptionist, Scheduling Coordinator

ORTHODONTIC SPECIALISTS OF GREEN BAY, LTD; De Pere (WI); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance with employer contrib

Retirement plan with employer contrib

Flexible Spending Account (FSA) or HSA

Paid personal time off

Performance-based bonus opportunities

Orthodontic treatment for immediate/bi

Descripción de la vacante

Orthodontic Specialists of Green Bay, LTD, located in Green Bay, WI, is seeking a full-time Receptionist / Scheduling Coordinator to be the welcoming first point of contact for patients and families. The role supports a fast-paced orthodontic practice with a focus on exceptional customer service.

You will manage front desk operations, schedule appointments, and maintain accurate patient records, while collaborating with the team to ensure a seamless patient experience.

Formación

• Excellent customer service is required.
• Strong communication and interpersonal skills.
• Positive, outgoing personality with attention to detail.
• Excellent organizational skills and ability to multitask.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Ability to work independently and with a team.

Responsabilidades

• Greet patients warmly and welcome new families.
• Check patients in and out accurately.
• Schedule and coordinate appointments.
• Manage appointment changes and rescheduling.
• Open and close the front office.
• Answer phone calls professionally and promptly.
• Update patient information and maintain records.
• Support team with general administrative duties.

Conocimientos

Customer service

Communication skills

Positive attitude

Organization

Multitasking

MS Office

Herramientas

Microsoft Excel

Microsoft Word

Outlook

Descripción del empleo

Receptionist / Scheduling Coordinator

Join a team that's been creating confident smiles in the Green Bay community for more than 40 years!

Orthodontic Specialists of Green Bay (OSGB) is a modern, patient-focused orthodontic practice with convenient locations in Allouez and West De Pere. We are committed to providing exceptional orthodontic care and delivering an outstanding experience for every patient who walks through our doors.

We are currently seeking a Full-Time Receptionist / Scheduling Coordinator to become an important part of our team. If you enjoy working with people, thrive in a fast-paced environment, and take pride in providing excellent customer service, we would love to meet you.

What You'll Do

As the first and last point of contact for our patients, you'll help create a welcoming and positive experience every day.

Responsibilities Include

• Warmly greeting patients and welcoming new families to our practice
• Checking patients in and out efficiently and accurately
• Scheduling and coordinating appointments
• Managing appointment changes and rescheduling requests
• Opening and closing the front office
• Answering incoming phone calls professionally and promptly
• Updating patient information and maintaining accurate records
• Supporting the team with general administrative and clerical duties

What We're Looking For

We're seeking a friendly, dependable professional who enjoys helping others and contributing to a positive team environment.

Qualifications

• Exceptional customer service skills
• Strong communication and interpersonal abilities
• Positive attitude and outgoing personality
• Excellent organizational skills and attention to detail
• Ability to multitask in a busy office setting
• Proficiency with Microsoft Excel, Word, and Outlook
• Ability to work independently while collaborating effectively with teammates

Why Join OSGB?

At Orthodontic Specialists of Green Bay, we believe our team members are the foundation of our success. We offer a supportive workplace, opportunities for growth, and a comprehensive benefits package.

Benefits Include

• Competitive pay Performance-based bonus opportunities
• Orthodontic treatment for immediate family members
• Health insurance with employer contribution
• Retirement plan with employer contribution
• Flexible Spending Account (FSA) or Health Savings Account (HSA) options
• Paid personal time off

Schedule

• Full-time position (3240 hours per week)
• Monday through Friday
• Regular alternating Fridays off
• No weekends