Front Desk & Scheduler — Pediatric Therapy

Apex Pediatric Therapy Services; Palatine (IL); On-site; USD 21,000 - 28,000; Part time

Job summary

Apex Pediatric Therapy Services in Palatine, IL is seeking a positive, creative scheduler/receptionist to support therapists and clients. The role focuses on maintaining smooth scheduling processes and welcoming, organized front-desk operations.

Primary duties include managing therapist calendars, updating schedules in the system, arranging coverage for cancellations, and coordinating time-off coverage while preserving continuity of care and a welcoming environment for families.

Qualifications

• Bachelor’s degree preferred.
• Excellent communication and listening skills.
• Proven history of customer-centric approach.
• Able to lift up to 50 pounds.
• Ability to work in a fast-paced environment with scheduling changes.
• Excellent organization, planning, prioritization and time-management.

Responsibilities

• Manage therapists’ schedules as per the need of the clients
• Keep all schedules up to date on the scheduling system
• Arrange coverage for therapists’ cancellations
• Manage continuity of care as new therapists join and others exit
• Maintain upcoming time off schedule and ensure coverage for time offs for short term and long term needs
• Address clients’ request for schedule changes as and when needed
• Keep the facilities organized and clean at all times
• Other administrative duties as assigned

Skills

Excellent communication and listening

Customer-centric approach

Lift up to 50 pounds

Fast-paced scheduling environment

Organization, planning, time‑manage

Education

Bachelor’s Degree Preferred

Job description

Apex Pediatric Therapy Services in Palatine, IL is seeking a positive, creative scheduler/receptionist to support therapists and clients. The role focuses on maintaining smooth scheduling processes and welcoming, organized front-desk operations.

Primary duties include managing therapist calendars, updating schedules in the system, arranging coverage for cancellations, and coordinating time-off coverage while preserving continuity of care and a welcoming environment for families.