Scheduler / Front Desk Receptionist, Part Time

Apex Pediatric Therapy Services; Palatine (IL); On-site; USD 21,000 - 28,000; Part time

Job summary

Apex Pediatric Therapy Services in Palatine, IL is seeking a positive, creative scheduler/receptionist to support therapists and clients. The role focuses on maintaining smooth scheduling processes and welcoming, organized front-desk operations.

Primary duties include managing therapist calendars, updating schedules in the system, arranging coverage for cancellations, and coordinating time-off coverage while preserving continuity of care and a welcoming environment for families.

Qualifications

• Bachelor’s degree preferred.
• Excellent communication and listening skills.
• Proven history of customer-centric approach.
• Able to lift up to 50 pounds.
• Ability to work in a fast-paced environment with scheduling changes.
• Excellent organization, planning, prioritization and time-management.

Responsibilities

• Manage therapists’ schedules as per the need of the clients
• Keep all schedules up to date on the scheduling system
• Arrange coverage for therapists’ cancellations
• Manage continuity of care as new therapists join and others exit
• Maintain upcoming time off schedule and ensure coverage for time offs for short term and long term needs
• Address clients’ request for schedule changes as and when needed
• Keep the facilities organized and clean at all times
• Other administrative duties as assigned

Skills

Excellent communication and listening

Customer-centric approach

Lift up to 50 pounds

Fast-paced scheduling environment

Organization, planning, time‑manage

Education

Bachelor’s Degree Preferred

Job description

Apex Pediatric Therapy provides ABA, speech and occupational therapy services to children and adolescents. We are currently looking for a positive, creative and energetic scheduler / receptionist.

Schedule Needed:

Monday/Wednesday/Friday - 8:00pm to 2:00pm

Role and Responsibilities

• Manage therapists’ schedules as per the need of the clients
• Keep all schedules up to date on the scheduling system
• Arrange coverage for therapists’ cancellations
• Manage continuity of care as new therapists join and others exit
• Maintain upcoming time off schedule and ensure coverage for time offs for short term and long term needs
• Address clients’ request for schedule changes as and when needed
• Keep the facilities organized and clean at all times
• Other administrative duties as assigned

Skills & Qualifications:

• Bachelor’s Degree Preferred
• Excellent communication and listening skills
• Proven history of customer-centric approach
• Able to lift up to 50 pounds
• Ability to work in a fast-paced environment with changing schedule related needs while maintaining a positive attitude
• Excellent organization, planning, prioritization and time-management skills