Scheduling Coordinator

Agape Pediatric Therapy; Richland (WA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible schedule

Potential to earn weekly bonus

Medical, Dental and Vision Insurance

Simple IRA retirement with 3% match

7 paid holidays per year

PTO starts at 11 days per year, up to 18 days based on tenure

Award Winning Team

Positive, fun, and supportive team culture

Half-day Fridays

Meaningful work helping children and families

Job summary

Agape Pediatric Therapy in Richland, WA, seeks a full-time Front Desk/Scheduling Coordinator to create a warm experience for patients. You will manage patient schedules, communicate with families, and support clinic operations.

This role is 40 hours/week, Monday to Friday, with a flexible schedule. Benefits include medical insurance, retirement matching, and paid time off. Join our award-winning team and help children and families!

Qualifications

• Prior medical scheduling experience is required.

Responsibilities

• Greet families warmly in person and on the phone.
• Schedule, reschedule, and confirm therapy appointments.
• Manage waitlist and coordinate openings efficiently.
• Call and fax physician offices.
• Communicate with families regarding attendance and cancellations.
• Maintain a clean, organized, and welcoming front desk.
• Maintain accurate and up-to-date patient charts.
• Work independently and cooperatively with team members.
• Support clinic culture and mission.

Skills

Medical scheduling experience

Job description

Overview

Agape Pediatric Therapy, a therapist-owned outpatient pediatric clinic in Richland, WA, is hiring a full-time Front Desk/Scheduling Coordinator to join our award-winning team. Agape provides physical, occupational, and speech therapy services for children of all ages and conditions. We currently have 9 providers on our speech team, 6 on our OT team, and 3 on our PT team. Agape has been voted BEST Pediatric Therapy clinic in Tri-Cities three years in a row.

About the role: The Scheduling Coordinator helps create a warm and welcoming experience for our patients and families. The Scheduling Coordinator manages patient schedules, communicates with families, coordinates with therapists and administrative staff, and keeps the clinic running smoothly.

Responsibilities

• Greet families warmly in person and on the phone
• Schedule, reschedule, and confirm therapy appointments
• Manage waitlist and coordinate openings efficiently
• Call and fax physician offices
• Communicate with families regarding attendance, cancellations, and clinic policies
• Maintain a clean, organized, and welcoming front desk and waiting area for families
• Maintain accurate and up-to-date patient charts
• Work both independently and cooperatively with members of our team
• Support clinic culture and mission

Schedule

This is a 40 hour/week position with the following schedule:

• Monday - Thursday: 8:00 AM – 5:30 PM
• Friday: 8:00 AM – 12:00 PM

Qualifications

Prior medical scheduling experience is required.

Benefits / We Offer

• Flexible schedule
• Potential to earn weekly bonus
• Medical, Dental and Vision Insurance
• Simple IRA retirement with 3% match
• 7 paid holidays per year
• PTO starts at 11 days per year, up to 18 days per year based on tenure

Perks

• Award Winning Team
• Positive, fun, and supportive team culture
• Meaningful work helping children and families
• Half-day Fridays
• The BEST co-workers ever!

Learn more about Agape Pediatric Therapy: Website: http://www.agapetherapywa.com